We make a difference:

We play a vital role within the Australian health care system by providing a service to patients that supports General Practice and alleviates pressure on hospital emergency departments. We provide timely, efficient and high quality care to some of the most vulnerable members of our community.

We care:

It is our privilege to provide urgent medical care to our patients in the afterhours; in their homes, when they need us the most. We deeply care for our patients and our empathetic approach and the quality of care we provide are what truly sets us apart.

We lead the way:

We embrace ideas, innovative thinking and emerging technology to forge a better future for how Australians access and experience medical care in the after-hours. We merge our talents with technology to benefit the Patient and our People

We are stronger together:

We celebrate the diversity of our talents and expertise to achieve as one great team. Our approach to industry and partnerships is collaborative, with a focus on leveraging strengths to drive better outcomes for our patients and doctors.

We are accountable:

We hold ourselves accountable to the highest ethical, clinical and professional standards. We continue to raise the bar of excellence and take very seriously the responsibility bestowed upon us to care for patients when their GP is closed.