Privacy Policy

free doctor service Pty Ltd, (“free doctor service”, “we”, “us”, or “our”) operates the website located at and mobile applications with links to this Privacy Policy (collectively, the “Site”). We developed this Privacy Policy to explain how we collect, use, and disclose information from and/or about you when you use the Site or the services.

So that we may properly assess, diagnose, treat and be proactive in your healthcare needs, we require you to provide us with some personal details and general medical history. Security of any personally identifiable information you provide is of paramount importance to us. Personally identifiable information includes, but is not limited to, your name, address, phone number, email address, date of birth, and Medicare card number.

We understand that this information is highly sensitive in nature and it is critical that we can ensure patients who use our services are comfortable with entrusting their information to us. This personal information will not be disclosed to overseas recipients and will be used only for the purposes of meeting your health care needs, unless you consent to its use for other purposes, or the law permits its use for other purposes.

We reserve the right to modify or amend this policy at any time and for any reason. You will be advised of any material changes to this privacy policy prior to their implementation. Continued use of our Site following notice of such changes will indicate your acknowledgement and agreement to be bound by the terms and conditions of such changes. By using the Site, you are agreeing to our collection, use and disposal of personal information and other data as described in this Privacy Policy, both as it exists now and as it is changed from time to time. Questions regarding this policy or any complaints should be submitted via our “Contact Us” Enquiry Form.