Australia’s largest network of Free Doctor Service.

About us

Every family should have a GP that they know and trust. However, when you need urgent medical care, but your GP is closed, Free Doctor Service, National Home Doctor Service can help

How we care

Each year, Free Doctor Service provides urgent after hours medical care to more than a million patients around Australia. Many of those patients are babies or young children.

Common questions

Our doctors work hard 365 days a year right across the state in a caring and compassionate manner, treating children, adults and the elderly both at home and in aged care facilities

Doctors love working with us

  • Rewarding work
  • Flexibility and independence
  • Professional development

How It Works?

1. Call or Book Online

There are 2 easy ways to book a Free Doctor Service simply by calling 00 00 00, or contact email. One of our consultants will confirm your booking and a Doctor will be dispatched during our hours of operation.

2. Doctor Dispatched to You

Free Doctor Service are accompanied by a chaperone who are there to drive the Doctor to appointments and assist where necessary. The chaperone will call ahead to provide you with an estimated time of arrival and keep you up to date with any changes.

3. See Doctor

Usually within 2 hours, a Doctor and chaperone will arrive at your home, assess your complaint, make a diagnosis and provide medication and, or a prescription if required, all in the comfort of your own home. All appointments are bulk billed for Medicare and DVA card holders.

4. Take Medication

The Doctor will provide you with enough medication to get you through until your pharmacy is open. They may also provide you with a prescription where required. All medication provided during your appointment is free of charge to all patients.

5. Details Sent to Your Regular GP

After treatment, our doctor will send a report to your regular GP the next business day to give an update on your condition and treatment provided. This allows your regular Doctor to continue or adjust their treatment as necessary whilst also serving as a record of your medical history.

6. Feel Better

After being treated by one of our House Call doctors, you can relax. Make sure you follow our doctor’s instructions for recovery and download our app or save our number so you can always feel better sooner.

FAQS

Do you bulk bill?

Yes! Free Doctor Service is 100% bulk billed for all Medicare or DVA card holders.

Can we call you for emergencies?

No. We can only treat non-emergency and non-life threatening illnesses and conditions. If you’re in an emergency situation, and you need assistance as soon as possible, then please call 000 (Australia’s emergency call service).

What hours can I get treatment on?

As an after hours Free Doctor Service, we only provide our medical services outside of typical hospital or GP office hours. On weekdays, our service starts at 6 PM and ends on 8 AM the following day. On weekends, you can schedule an appointment from Saturday noon and 24 hours on Sunday.

Which locations do you service?

We currently service Brisbane, Ipswich, Gold Coast, Sunshine Coast, Bundaberg, Cairns, Gladstone, Hervey Bay, Maryborough, Toowoomba, Townsville, Rockhampton, and surrounding areas. We’re working on expanding our services to Mackay and other locations very soon.

How do I book a Free Doctor Service call?

Simply call 00 00 00 to schedule an appointment with one of our doctors. You can also book an appointment online through our website

Appointments available now!

Save Time & Money

Conveniently book your appointment online for a time that suits you and your family.

Expert Doctors

Our Experienced Australian registered Doctors are dedicated to providing you with expert healthcare support.

Mental Health Experts

Get the support you need from our expert psychiatrists, psychologists or counsellors.

Affordable Prices

Video conference consulting fee as little as $60 per appointment, and prescriptions starting from $25.

No More Waiting Rooms

Consult with a doctor online via video conference and have your prescription delivered.

You’re safe

We have a trusted technology platform to ensure all your private information is safe and secure.

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